Refund Policy
So we've extended our satisfaction guarantee, giving you a full 30 days to really get to know your new products. If things don't work out, there will be no hard feelings. Let us know within 30 days by following our easy returns process and we'll help you find a better match or give you a full refund.
Product offered:
As part of a promotion offering the possibility of choosing a product as a gift,
If no offered product has been validated in the basket, we do not send the gift in a second package.
When a return of goods is requested, the customer agrees to return the product that was offered if the level for which it was offered is no longer respected after the refund.
If this commitment is not is not respected, GREEN KERATIN reserves the right to invoice the amount of the product (by applying, if necessary, the reduction of the rest of the order)